Knowledge management can help institutional teams become more familiar with their enterprise artificial intelligence tools ...

Join us in Washington, DC this November 18 - 21 for KMWorld 2024 where you’ll get practical advice, hear inspiring thought leadership, and have access to in-depth training and workshops on how KM and ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

Amidst the continuous global disruption of the last 2 years, businesses across many sectors—from high-tech to finance to e-commerce and more—have actually been thriving. They’re tenaciously pursuing ...

People’s fear of intelligent machines taking over the world has long been a popular theme in science fiction. Neuromancer, Blade Runner, Westworld and The Matrix are just a few of the movies, TV shows ...

The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...