Microsoft Dynamics 365 CRM stands out as a comprehensive AI-powered platform designed to meet the evolving needs of ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When people discuss their concerns about the cloud it always seems ...

The tech firm reveals a focus on AI agents, Copilot expansion, Microsoft 365 updates, and global infrastructure investment.

Adobe and Microsoft have established a new partnership to integrate the Adobe Marketing Cloud with Microsoft Dynamics CRM. This move will help organizations integrate their sales and service ...

New Delhi, May 4, 2016: Microsoft today announced the availability of Dynamics CRM Online services from its local datacenter regions in India. Microsoft Dynamics CRM Online, a leading customer ...

Microsoft's introduction Wednesday of Dynamics 365, a cloud offering that combines the company's Dynamics CRM and ERP products while incorporating deep integration with Office 365 productivity apps, ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains how to match your roadmap to the best partner model — including mid-market ...

The CRM industry just got a little more competitive, as Microsoft and Adobe have announced a partnership aimed at launching a new CRM that will ideally compete with Salesforce down the road.

No matter how hard you work, you can’t succeed in the small-business world if you don’t put your customers first. But making the most of customer relationships isn’t easy. Keeping your clientele ...

The Test Drive feature lets you see aspects of the Microsoft Dynamics CRM as part of a guided tour. The Test Drive for Microsoft Dynamics CRM is role-based, so you see different screens and tip boxes ...

The Microsoft Dyanmics CRM/ERP teams are finishing out 2012 with a handful of new releases. They're also readying more cross-platform and Windows Azure support in the new year. The Dynamics AX team ...