Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Before you head to the return counter with the gift you received, be aware some stores have new return policies and a few of ...

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

There’s a moment every December when some people open their gifts, smile politely, and immediately wonder how fast they can ...

(NEXSTAR) — Online shopping can seem easy on the surface until you learn the item you ordered isn’t quite right and you need to send it back. Unless you’re lucky enough to earn a “returnless refund,” ...

Amazon is refunding a small number of U.S. customers for unresolved returns, some dating back as far as 2018. The refunds are being issued for instances where Amazon either refunded without completing ...