The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but also intuitive, integrated technology for the people who serve them. When ...

Salesforce, Inc. (NYSE:CRM) is one of the AI Stocks in the Spotlight for Investors. On December 17, BTIG initiated coverage ...

Capsule CRM provides a user-friendly platform that excels in contact management and sales tracking. It integrates well with ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals ...

Cinc is making waves in the real estate CRM space with its feature-rich all-in-one platform. This cloud-based solution equips ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Recently, USA Today published their list of the Best CRMs (Customer ...

Exploring the intricacies of customer relationship management (CRM) implementation within the healthcare sector involves navigating a landscape of unique challenges and promising opportunities: the ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...