Google is like any other company, they have bugs - bugs with search buts with their tools, bugs with their hardware and bugs with their support system. Yesterday, Google confirmed there was an issue ...

If you’ve ever had a problem with your AdWords account, then you know what a glorious pain in the tail it can be to get help. Sure, you can post things into the forums, but the chances of being seen ...

Smaller search marketers tired of navigating AdWords’ online FAQs are getting a key new tool today: Google’s phone number. The company says it’s responding to advertiser demand by supplementing online ...

AdWords users can now share their screens with AdWords support staff. Yesterday, AdWords Community manager, Zee announced the launch of Google Screensharing. Now an AdWords support team member can ...