Unless you want to lose a whole lot of money, don’t rush to hire an AI bot to run your vending machine. That’s the lesson from a recent experiment in AI autonomy, piloted by Joanna Stern, tech ...

Governor Hochul continues her energetic engagement on artificial intelligence (AI)—with a key bill signing last Friday, Dec.

Thirty years ago, the newfangled method of paying for New York City’s buses and subways seemed like cutting-edge technology.

With the MetroCard retiring at the end of 2025, the OMNY system will become the only way to pay for most transit riders.

There may be no better example of customer-centric commerce than vending, with customers initiating, directing and ...