All the experts tell us that AI will change everything in our lives and in our businesses. But it’s still early days. However ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but also intuitive, integrated technology for the people who serve them. When ...

Create a CRM using Excel with dropdown customer selection and FILTER plus XLOOKUP, saving time while keeping leads and deals ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

In 2025, CRMs go far beyond simple customer lists. Modern CRM platforms are AI-powered growth engines, integrating everything from sales automation to marketing tools and support. My team and I have ...

Discover the best marketing automation tools for enterprises in 2025 that leverage AI, streamline workflows, and enhance customer engagement. Explore our comprehensive guide to optimize your marketing ...

As far as CRM platforms go, we found that monday CRM is one of the better options out there, providing users with an intuitive, color-coordinated interface that is easy to use. In fact, we found that ...

Chime CRM is designed specifically for the real estate industry, providing a robust set of tools for managing leads, automating marketing tasks, and enhancing client communication. It integrates ...

Salesforce, Inc. (CRM) generated free cash flow (FCF) that was 22% higher YoY in its fiscal Q3 ending Oct. 31. Its FCF margins for the latest quarter, and trailing 12 months (TTM) increased as well.

Flowchart vs. process map, what do you choose to use? When it comes to mapping out a project, you’ve got several choices on how to visualize them. If you’ve had trouble deciding on a format for your ...

Our team of writers and researchers review CRM software by rating each product against the key features businesses care about: ease of use; value for money; the ability to scale, plus the depth of ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...