Plus, half of small businesses' questions are about tax; Microsoft Teams will rat you out to your boss; and seven other recent developments in technology.

Despite certain pronouncements otherwise, rumors of email's demise have been gravely exaggerated, as recent data shows it is not only still around, it is ubiquitous.

TriNet and Capgemini are spotlighted as outsourcing demand rises, fueled by cost efficiency, cybersecurity needs and rapid adoption of AI-driven services.