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From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

Help desk software streamlines the management of support tickets from multiple sources by consolidating them in a single, organized interface. These platforms enable you to build self-service ...

Zoho Desk empowers growing companies to effectively manage customer inquiries by providing a comprehensive suite of help desk features and customization options at a competitive price. Zoho Desk is a ...

Youngsters must get married and have children in their 20s to fulfill their “demographic duty to society and ancestors,” Zoho co-founder Sridhar Vembu has said. "I advise young entrepreneurs I meet, ...

A six-step framework for building a production-ready AI agent that handles those repetitive tasks you don’t want your IT team spending their days on. Help desks need help. But many of the agents ...

Zoho has announced a host of new agentic AI features for daily tasks across three categories to push customer growth and efficiency. The tools have been made available for free in Zoho’s Collaboration ...

Abdul Salim's inspiring journey from a class 10 dropout and security guard to a software engineer left an indelible mark.(LinkedIn @Abdul Salim) Abdul Salim, a software engineer at Zoho, traversed ...

Union Home Minister Amit Shah has switched to Zoho Mail, India's homegrown email platform, a move celebrated by Zoho co-founder Sridhar Vembu. This decision aligns with the government's push for ...

Jira Service Management offers powerful service management capabilities with excellent workflow automation and request tracking. Yet while it excels at streamlining service experiences and team ...

Zoho, India’s homegrown software-as-a-service company, has steadily carved a space for itself as a global competitor to Salesforce and HubSpot. With its focus on affordability, flexibility, and ...

Zoho is an Indian software company that makes tools for work and business. Union Minister Ashwini Vaishnaw announced switching to Zoho, a homegrown software suite Ashwini Vaishnaw urged citizens to ...