Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do far more than chat. The company is rolling out tools that can plan ...

Flexible Work Opportunities for Customer Support Professionals Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer ...

Several automakers are recalling certain models because they may pose a potential safety risk to owners, according to the ...

ABM and AIBIM urge customers to update browsers and mobile OS, as banks may restrict or block transactions on unsupported ...

Few people have had a front-row seat to this transformation the way Kiran Jagannath, Head of Financial Services and ...

The stock’s collapse tells one story, but the underlying business metrics suggest a very different long-term setup.

Nimble stands out with its powerful social media integrations and data enrichment capabilities. It excels in providing deep ...

One Redditor's frustrating experience with a Samsung software update led to customer service pushing for a new purchase.

Mailchimp has grown from a basic newsletter tool into a platform that supports small businesses with email creation, subscriber management, forms, landing pages, automation, and reporting. Its ...

For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.

The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

Propel Software today launched DesignHub, a multi-CAD integration solution that connects over 15 mechanical and electrical design tools to Propel's PLM (product lifecycle management) solution, ...