It seems that every day brings a new artificial intelligence solution to health care, with providers able to automate myriad ...

This device from SwitchBot measures temperature, humidity, carbon dioxide levels and more to keep my home safe during the winter months.

Airbus AIR1.08%increase; green up pointing triangle has identified a quality issue with metal panels on hundreds of its bestselling A320 family of aircraft, a fresh setback days after the company ...

"We're also weighing that against our future ambitions." When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Add us as a preferred source on Google ...

How to Measure and Improve Customer Service for Growth High-quality customer service is often a defining factor in a company’s success. At its core, customer service is about meeting the expectations ...

Metropolitan Transit System officials voted Thursday to delay efforts to seek a sales tax ballot measure from 2026 until at least 2028 and instead to pursue their first fare increase since 2009. The ...

KEPCO S-CAP uses environmental and engineering data to suggest optimal protection measures, improving accuracy and reducing reliance on outdated practices. The software's validation through full-scale ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Amplitude (NASDAQ: AMPL), the digital product analytics specialist, keeps building momentum quarter after quarter. The company just reported its third straight quarter of accelerating revenue growth ...

In today’s data-based, IP broadcast world, the days of technicians in white coats bench-testing cameras and microphones using specialized test and measurement (T&M) devices such as oscilloscopes, ...

SALT LAKE CITY--(BUSINESS WIRE)--Quality Engine, the administrative measure logic and sample processing component of Cotiviti’s Quality Intelligence solution, has earned HEDIS ® Certified Measures™ ...