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  1. CRM (Customer Relationship Management): Elements, Benefits, and …

    May 3, 2025 · What Is CRM (Customer Relationship Management)? CRM stands for customer relationship management and refers to the principles, practices, and guidelines that an organization …

  2. What Is CRM (Customer Relationship Management)? | Salesforce

    What Is CRM (Customer Relationship Management)? CRM is a system that helps businesses manage all interactions with customers and prospects to improve relationships, streamline processes, and …

  3. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track, and manage an organizations relationships and interactions with existing and potential customers.

  4. What is CRM (customer relationship management)? - TechTarget

    Feb 12, 2025 · What is CRM (customer relationship management)? CRM (customer relationship management) is the combination of practices, strategies and technologies that companies use to …

  5. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers. By using data-driven insights, CRM often …

  6. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, or …

  7. What Is Relationship Management? And Why Do Businesses Use It?

    Nov 13, 2025 · Relationship management, also known as customer relationship management, is the system a company uses to organize, analyze, and optimize its interactions with customers. It can …

  8. Customer Relationship Management (CRM) - GeeksforGeeks

    Nov 10, 2025 · Customer Relationship Management (CRM) is a business strategy and technology framework designed to manage and optimize interactions with customers throughout their lifecycle. It …

  9. What is CRM (Customer Relationship Management)? What does it do?

    May 12, 2025 · As a strategy, CRM is about putting your customers at the heart of everything you do. It’s about building relationships, understanding their needs, and staying connected with them over time.

  10. What Is CRM? Definition, Types, Benefits & Real-World Use Cases

    Customer Relationship Management — or CRM for short — is more than just software. It’s a strategic approach to building stronger client relationships, optimizing sales, and delivering consistent support. …