Help desk metrics: Elevate your customer support with the right insights
Help desk metrics: Elevate your customer support with the right in…
Dec 8, 2020
intercom.com
Building a Help Desk From Scratch: Everything you Need to Take Into Account Before Starting
Building a Help Desk From Scratch: Everything you Need to Take Into …
Nov 24, 2022
invgate.com
15 Key Help Desk Best Practices to Boost Performance
15 Key Help Desk Best Practices to Boost Performance
Sep 8, 2020
proprofsdesk.com
IT Help Desk for Beginners Online Class | LinkedIn Learning, formerly Lynda.com
IT Help Desk for Beginners Online Class | LinkedIn Learning, formerl…
May 31, 2023
linkedin.com
IT Support Levels Clearly Explained: L1, L2, L3 & More
IT Support Levels Clearly Explained: L1, L2, L3 & More
Oct 23, 2024
helixops.ai
Example Questions for a Level 1 MSP Technical Support Interview - MSP Recruitment & Staffing
Example Questions for a Level 1 MSP Technical Support Interview …
Jun 7, 2021
supportadventure.com
Zendesk Tutorial: Getting Started
2:21
Zendesk Tutorial: Getting Started
188.1K viewsJun 4, 2020
YouTubeZendesk
8:00
5 Best Helpdesk Software - The Best Help-Desk Software Reviews
45.7K viewsMay 31, 2019
YouTubeBrand Store
8:11
Full Freshdesk Ticketing System Tutorial 2025 (For Beginners)
52.9K viewsJan 31, 2023
YouTubeThe Social Guide
1:50:16
HELPDESK - how to get started in IT (your first job)
1.3M viewsDec 26, 2020
YouTubeNetworkChuck
Freshdesk for Beginners | How to Use Freshdesk Customer Service …
9.8K viewsAug 16, 2021
YouTubeThe Social Guide
Build A Help Desk With Support Tickets On High Level - Live Tutori…
162 viewsJul 31, 2024
YouTubeBridget Bartlett | My Vision Agency™
Help Desk Tier 1 Slow Computer Problem Call Handling
25.6K viewsFeb 23, 2020
YouTubecobuman
How to Get Out of Help Desk | Avoid Getting Stuck in Entry Level Role
11.9K viewsAug 5, 2021
YouTubeDom's Tech Chat
2:29
Zendesk Overview Demo
606.4K viewsJun 24, 2020
YouTubeZendesk
24:39
Introduction to Front Office | Part I
30.8K viewsFeb 25, 2021
YouTubeVenise Ocampo
3:20
ITIL® 4 Foundation Exam Preparation Training | Service Des…
139.4K viewsMay 6, 2020
YouTubeValue Insights - Agile and ITIL Training Partner
6:06
Help Desk and Customer Service Call Handling Procedures
15.9K viewsApr 14, 2018
YouTubecobuman
31:13
Excel Tutorial for Beginners
590.4K viewsSep 20, 2019
YouTubeKevin Stratvert
3:16
Soft Skills - How to Handle a Helpdesk Call
157.9K viewsMay 14, 2011
YouTubelookatmygrlyfont
8:24
Help Desk Call Handling Guide and Procedure Template
57.8K viewsFeb 8, 2020
YouTubecobuman
4:09
IT Support Basics: Getting Started in IT
107.1K viewsFeb 18, 2021
YouTubeCompTIA Explore
24:28
Learning IT Ticketing System for Tier1 Help Desk
86.4K viewsFeb 2, 2020
YouTubecobuman
16:04
10 Common I.T. Helpdesk Interview Questions for Entry Level and Sys…
106.7K viewsFeb 9, 2020
YouTubeGadgetools Unlimited
7:03
How to Move Beyond the Help Desk | IT Career Advancement
21.8K viewsOct 19, 2019
YouTubeACI Learning
11:25
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
232.2K viewsAug 2, 2020
YouTubeKevtech IT Support
18:30
IT: Entry Level Helpdesk/Desktop Support (Troubleshooting Real Lif…
89.8K viewsApr 19, 2020
YouTubeKevtech IT Support
0:53
How to initialise your desk
90.1K viewsAug 21, 2012
YouTubeLINAK
12:48
Help Desk Tier 1 Installing Printer for Customer, Trouble Ticket Train…
65.4K viewsJul 14, 2020
YouTubecobuman
38:11
Introduction to Zendesk Support (for beginners)
309.4K viewsMay 31, 2018
YouTubeAstral Web Inc.
See more videos
Static thumbnail place holder